Deliveries, Returns & Refunds policy

Deliveries
We process all orders on the day of payment.

Delivery options vary by country. You can choose to have your order delivered by tracked delivery (e.g., Chronopost) to the address you provide. You can select your preferred delivery option during the order process.

Please contact us for an estimated delivery time. Enjoy your Deco is not liable for delivery delays and will not provide compensation in the event of a delay. We will contact you to inform you of any delays.

You have the right to cancel your order within 14 days without giving any reason.

The cancellation period is 14 days from the day on which you, or a third party other than the carrier designated by you, takes possession of the goods.

To exercise your right of cancellation, you must notify us of your decision by means of an unambiguous statement.

You can notify us of your decision by email to info@enjoyyourdeco.com.

We will refund the purchase price no later than 30 days after receiving the returned goods. We will use the same payment method you used for the order. There are no fees for the refund.

Return Policy:

To be able to return the goods, please ensure that:

The goods were purchased within the last 14 days.

The goods are in their original packaging.

The goods are not damaged.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 14 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Biarritz

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@enjoyyourdeco.com